What to do if NTC Thermistor is damaged during shipping?

If the NTC Thermistor you have ordered is arrived damaged, please contact Shanghai Jiutian Automation Equipment Co., Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Being a widely-recognized manufacturer in China, Jiutian mainly focuses on the design and production of DS18B20. The digital temperature sensor series is available in a wide range of types and specifications. The product is not prone to high temperatures. The wood materials are able to expand and contract to prevent cracking and warping as the sauna heats up. It is water-resistant and rust-resistant. Jiutian has large-scale production plants, modern production equipment, intelligent production lines, senior designers and engineers. Besides, we have established scientific and standardized production processes and professional and rigorous quality assurance system. Our production strength is unanimously recognized in the industry. Our thermocouple head has stable performance and excellent quality.

We always stand by our customers and providing satisfying rtd thermometer. Contact us!